Trackable links
Short links that count every click, so you know which campaign actually sent people to your site.
The problem they solve
A campaign's Read count tells you people opened the message. It doesn't tell you whether anyone acted on it. If you put a raw https://yourstore.com/… URL in a template, clicks on it are invisible to WA Suite.
A trackable link is a short redirect — https://whatsapp.autoinning.com/r.php?c=abc123 — that logs each click, then forwards to your real URL. Same destination for the customer; a click count for you.
Creating a link
Open Links → New short link
Sidebar → 🔗 Links.
Enter the destination
Paste the full destination URL — where you want people to land.
Optionally set an alias and label
Custom alias makes a readable short URL (/r.php?c=diwali); leave blank for an auto-generated one. Label is an internal note so you recognise the link in the list.
Create, then use it
Click ➕ Create Link, copy the short URL, and paste it into a template body, a Visit website button, or a chatbot message — anywhere you'd otherwise use the raw link.
Read the clicks
The All links table shows a running Clicks total per link.
Make a separate link per campaign even if the destination is identical — that's how you compare which message drove more traffic.